Our Approach
The approach we take at H.I.C. is to help you not only prioritize projects, but to also find products that fill gaps in your existing tools, find the best solutions for your specific organizational needs and environment, and keep you current as new Cybersecurity technology rapidly emerges.
White Glove Service
As your Trusted Advisor, H.I.C. has your best interest in mind at all times. We pride ourselves on doing the right thing by and for our clients. Our white glove approach to customer service means you will always receive quick responses, consistent communication, and timely updates. We also do vendor management as part of our service, which means you won’t have tons of incoming calls from vendors—your H.I.C. Account Executive will handle that for you, freeing up your time, your mindshare, and providing you with one main contact for multiple projects and vendors.
Third-Party Validation
Given the depth of our Cybersecurity expertise, our clients take comfort in leveraging H.I.C. for third-party validation of products to be sure they are the best fit (both for evaluation and for purchase) and to help cut through the sea of marketing information put out by manufacturers.
With You the Entire Time
Unlike some of the big resellers, we have created a culture at H.I.C. where our clients come first. Our approach gives you the attention you deserve and stellar service. Your Account Executive will be there for you providing the level of attention you deserve from the first introduction, throughout product demos, through product evaluations, and even after purchase. After your purchase we stick with you 100% to ensure you are happy, and to help mitigate any issues that may arise, be it escalating support cases or obtaining any additional information you may need.
Rapidfire by H.I.C.
RapidFire by H.I.C. Cybersecurity is our proprietary software which allows easy, effective, and streamlined Firewall Audits, Firewall Migrations, and Optimization support.